Privacy Policy

This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with using the PROCHERA website, submitting inquiries, establishing business cooperation, and using information services.

1. Personal Data Administrator

The administrator of your personal data is:

P.P.H.U. Dariusz Prochera
Lubnów 84, 57-220 Ziębice, Poland
Tax ID (NIP): 8871290956
Company Reg. No. (REGON): 890291910

In matters related to the processing of personal data, you can contact the Administrator:

• email: dariuszprochera@interia.pl
• by phone: +48 74 819 90 76
• by mail: Lubnów 84, 57-220 Ziębice

2. Scope and source of data

We process personal data voluntarily provided by users, in particular within:

• email messages and contact forms,
• inquiries regarding sanding machines and tools,
• telephone or fax contact,
• placing orders and concluding contracts,
• newsletter registration or subscription to commercial information (if applicable).

The scope of data may include: first and last name, company name, position, email address, phone number, correspondence address, tax ID (NIP) and other information provided in the content of the message or inquiry.

3. Purposes and legal bases for data processing

Personal data is processed only for the following purposes:

• handling inquiries and conducting correspondence — based on Article 6(1)(f) GDPR (legitimate interest of the Administrator consisting of responding to customers and potential contractors),
• taking steps prior to entering into a contract and carrying out business cooperation — based on Article 6(1)(b) GDPR (necessary for the performance of a contract or taking steps at the request of the data subject),
• fulfilling legal obligations — based on Article 6(1)(c) GDPR (tax, accounting, archiving obligations),
• establishing, pursuing or defending claims — based on Article 6(1)(f) GDPR,
• direct marketing of own products and services — based on Article 6(1)(f) GDPR (if separate consent is not required).

4. Data retention period

Personal data is stored for the period necessary to achieve the purpose for which it was collected, and then for the period required by law (in particular tax and accounting regulations) or necessary for securing and defending against claims.

• data related to commercial inquiries — during the correspondence period and for up to 12 months after the last contact,
• data related to a contract or cooperation — during the cooperation period and after its termination for a period of 5 years (or longer if required by separate regulations),
• technical data contained in server logs — for up to 24 months, solely for the purpose of ensuring the security and proper functioning of the website.

5. Data recipients

Data recipients may only be entities cooperating with the Administrator to the extent necessary for the operation of the website and business activities, in particular:

• hosting and server service providers (within the EEA),
• postal and courier service providers (for the purpose of shipping),
• entities providing accounting, legal or advisory services,
• entities authorized to receive data under legal provisions (e.g., tax authorities, courts).

All data recipients are obliged to maintain confidentiality and apply appropriate security measures.

6. User rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• right of access to data — you can obtain information on whether we process your data and receive a copy of it,
• right to rectification of data — you can request the correction of incorrect data or completion of incomplete data,
• right to erasure of data ("right to be forgotten") — in cases provided for by law,
• right to restriction of processing — you can request the suspension of data operations,
• right to data portability — to receive data in a structured format,
• right to object — to processing based on a legitimate interest (including direct marketing),
• right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).

To exercise your rights, contact us at: dariuszprochera@interia.pl. We will respond promptly, no later than within one month.

7. Cookies and technical data

The PROCHERA website uses basic cookies for the following purposes:

• ensuring the proper functioning of the site (necessary cookies),
• maintaining a user session,
• remembering display preferences,
• traffic analysis and statistics (to the extent harmless to privacy).

The site may use external services, such as embedded Google Maps (to present the company's location), which may involve the transfer of technical data to providers of these services in accordance with their own privacy policies.

The user can manage cookies using their browser settings. Limiting cookie support may, however, affect the proper functioning of some elements of the site.

8. Data security

The Administrator applies appropriate technical and organizational measures to protect personal data against loss, destruction, unauthorized access, disclosure or use contrary to law. We use, among others:

• connection encryption (SSL/TLS certificate),
• regular backups,
• data access control,
• event monitoring and logging.

Access to data is granted only to authorized persons trained in personal data protection.

9. Changes to the privacy policy

The privacy policy may be updated in the event of changes in legal regulations, technological or organizational changes. The current version of the document is always available on this page at the address: Privacy Policy.

In the event of material changes, we will inform you by means of a notice on the homepage.

10. Contact for data protection matters

For all matters related to the protection of personal data, including the exercise of the rights of data subjects, please contact us:

• email: dariuszprochera@interia.pl
• by phone: +48 74 819 90 76
• by mail: Lubnów 84, 57-220 Ziębice (marked "GDPR")